This Privacy Policy describes how Citera.ai ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website ([Insert Website URL]) (the "Site").

Information We Collect

We collect several different types of information for various purposes to improve our services to you.

Information You Provide Directly: We collect certain information you directly provide when you use our Site, such as:

Contact information: Name, email address, phone number (optional)
Company information: Company name, job title (optional)
Information you submit through forms: When you contact us, subscribe to our newsletter, or download resources.
Information Collected Automatically: We collect certain information automatically when you visit our Site. This information may include:

Device information: IP address, browser type, operating system, referring URL, device model, and screen resolution.
Usage information: How you navigate the Site, pages you view, and links you click.
Cookies and similar technologies: We use cookies and other similar tracking technologies to collect and store certain information. For more details, please see our Cookie Policy below.
Use of Your Information

We will only collect, use or disclose your personal information with your consent, except as permitted or required by law. We use the information we collect for various purposes, including:

To operate and improve our Site: To provide, maintain, and improve the features and functionality of our Site.
To personalize your experience: To tailor the content and experience on our Site to your interests and preferences.
To send you marketing and promotional communications: To send you information about our services, events, and other promotions, but only if you opt-in to receive them. We will provide a clear opt-in mechanism for you to do this.
To respond to your inquiries and requests: To respond to your questions and requests for information.
To analyze trends and usage: To understand how users interact with our Site and to improve our services.
For security and compliance purposes: To protect our systems, investigate potential breaches, and comply with applicable laws and regulations.
Sharing Your Information

We may share your information with third-party service providers who help us operate our Site and provide our services. These service providers are obligated to protect your information and use it only for the purposes we have disclosed to them. We will ensure any service providers we use are located in Canada or in countries with adequate privacy protections.  In the case of transfers to other countries, we will take appropriate safeguards to protect your information.

We may also disclose your information if we are required by law to do so, such as in response to a court order or subpoena.

Your Choices

You have choices regarding your information:

Cookies: You can choose to disable cookies through your browser settings. However, this may limit your ability to use certain features of our Site.
Marketing Communications: You can unsubscribe from our marketing communications by clicking the "unsubscribe" link at the bottom of our emails. You can also withdraw your consent for us to collect, use or disclose your personal information at any time by contacting us (see below).
Access and Correction

You have the right to access and correct the personal information we hold about you.  If you wish to access or correct your information, please contact us at [Insert Email Address]. We will respond to your request within a reasonable timeframe.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [Insert Email Address].

Cookie Policy

This Cookie Policy is part of our Privacy Policy. It explains how we use cookies

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